TERMS AND CONDITIONS

Pikasdessert Policies

Sales Policy

By placing an order with Pikasdessert, you acknowledge and agree to the following terms and conditions. Due to the nature of our products, all sales are final.

We do not accept:

* Order cancellations
* Product exchanges
* Returns
* Refunds

Exceptions will only be considered in the event of a verified error that is solely the responsibility of Pikasdessert.

Order Processing

* All orders require 2–3 business days for processing before shipment.
* Processing time is separate from the shipping carrier’s transit time.
* Once your order has been transferred to the United States Postal Service (USPS), the estimated delivery time is 5–7 business days for Standard Shipping.
* If Express Shipping is selected, the estimated delivery time is 3–5 business days after the package has been accepted by USPS.
* Delivery estimates begin only after the package has been shipped and do not include Pikasdessert’s processing and packaging time.

Shipping Policy

* Once an order has been handed over to the shipping carrier, all delivery times are determined solely by the carrier.
* Pikasdessert cannot guarantee specific delivery dates.
* We are not responsible for delays caused by weather conditions, holidays, carrier delays, postal service disruptions, or any other circumstances beyond our control.
* Pikasdessert is not liable for packages that are delivered with damaged packaging or for any damage that occurs while the package is in the possession of the shipping carrier, as these situations are outside of our control.

Customer Information

Customers are responsible for providing accurate and complete information at the time of purchase, including:

* Full name
* Shipping address
* ZIP code
* Phone number
* Email address

Pikasdessert is not responsible for shipping delays, lost packages, returned shipments, or failed deliveries resulting from incorrect or incomplete customer information.

Returned Packages

If a package is returned due to an incorrect address, incomplete information, or because it was not claimed within the carrier’s required timeframe, the customer will be responsible for any applicable reshipping costs.

Customer Support

If you have any questions regarding your order, our customer support team is happy to assist you. We are committed to providing friendly, professional, and timely service.

Important Notice

All products sold by Pikasdessert are decorative collectible items. They are not edible and are not intended for human consumption.

By purchasing our products, you acknowledge and agree that you do so at your own risk. Pikasdessert shall not be held liable for any injury, illness, damage, loss, or other consequences resulting from the misuse, improper handling, or consumption of our products. Customers are solely responsible for the proper use, handling, and storage of all items purchased.

Thank you for choosing Pikasdessert. We sincerely appreciate your trust and support and remain committed to providing high-quality products and an exceptional shopping experience.